Setup Baseline standardsto employees by providing team training and certification testing.
Exam Objectives
Customer service
Hardware
Operating Systems
Mobile devices
Office Applications
Invest in your employees.
Training is free
Pretesting is free
Certification testing is $50
Low cost solution to employees.
Pick your tier-support training program.
FREE Training
Tier 1
Tier 1 is the first support level responsible for initial basic customer issues. Customer service is the foundation for its support. This is an entry level position with less than 1 year of work experience.
Get Tier 1 Training | Get Tier 1 Certified
Tier 2
Tier 2 is the second support level. Help Desk/Network technicians will trouble issues and work in a team. This is a Mid level position with 1-3 years of work experience.
Get Tier 2 Training | Get Tier 2 Certified
Tier 3
Tier 3 is the third support level. It is the back-end support, the Issues are usually unique and required extensive troubleshooting. This is an expert level position with 3 years+ work experience.